iFob and iCloseBy Contact

All information on this form is optional, but please include enough information for us to help you.

If you have any questions about iFob which you can not find the answers in the user forum or in the installation and setup documentation, please contact us by using the following contact form.

We will try to answer your questions as fast as possible, and will either respond to you directly, or by placing a post in the user forum.

Type of Request: Sales Support    Technical Support (read notes at bottom of page)
Question about iFob for: iPhone      iPod touch       PC       Mac
Do you have a purchased iFob License?: Yes    No
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iCloseBy Username:
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24/7 Support Forum email Technical Support:

How to send us your iFob Log Files

iFob creates detailed, temporary log files which are used for troubleshooting specific hardware and network configurations (problems which might not be caused by iFob). To locate the iFob Log files:

  1. If it is not already running, start iFob from the iFob Program Group (Windows Start->Programs->iFob)
  2. Right Click on iFob Tray Icon
  3. Click on the "About" button.
  4. Click on the "Show Log Files" button.

These log files can be emailed to us ( ) or they can be opened and read with any text editor and their contents pasted into the notes field above.